It’s always delightful to be pleasantly surprised, isn’t it? And today I received a very pleasant surprise from jabong.com.
Just a few days ago I posted about this online megamart. My review mentioned the qualities that really impressed me at this website. Let us again take a quick look at them.
Jabong offers a wide variety in a wide range of products. At Jabong, you can find a complete range of products for all your fashion needs, and even home decor. The categories of products it has includes apparels, shoes, jewellery, sports gear, beauty and personal care products, fragrances and home decor items and a whole range of personal accessories like watches, scarves, belts etc.
Jabong gives you several options to browse through its wide range of products. You can easily fine tune your selection by choosing budget, brands, size, and product features like colour, shape and size of sleeves and heels while looking for clothes or shoes. This really helps in finding your desired product quickly and more efficiently.
What jabong also offers is convenience of shopping. From the comfort of your home you can browse the wide variety of products on offer, and you can purchase them using online payment options or the convenient Cash On Delivery option. They give free home delivery in India, of course. But then, this is nothing different from what other popular websites are offering.
What I found different was the Return Policy being offered by Jabong. The policy lets you return any product you purchased from jabong within 30 days, No Question Asked. That’s something that really impressed me. However, I can’t say for sure how efficiently it works because the products I purchased were quite satisfactory and I felt no need to avail of the return policy.
SPEED AND EFFICIENCY
What also impressed me is the speed they delivered. They really proved themselves to be efficient and super fast. Within a few seconds of placing the order, I got the confirmation on my phone. And within a few seconds after that, one of their Customer Care Expert called to confirm the order and the address. The customer care didn’t just stop there. I was sent timely SMS and email to inform me that my order has been dispatched. The messages contained all the details about the courier service and tracking code to help me track my parcel. But I did not need to do that. I placed my order at jabong at around 1 p.m. yesterday. And it was delivered at my doorstep before 11 a.m. today. Yes, my purchase reached me in less than 12 hours! And that was the pleasant surprise I talked about in the beginning of the post. I have shopped at several other websites. And 3 or 4 days is the usual time it takes for them to deliver. But Jabong really impressed me by being so super fast.
CHECK BEFORE YOU ACCEPT DELIVERY
The parcel I received was safely wrapped in bubble wrap and packed in a waterproof bag. Best of all, a sticker on the bag gave leave of actually opening the parcel and checking the product before accepting the delivery! And that’s something that I have always wanted to do, but was never allowed, in my previous purchases from other websites.
In short, Jabong does not just offer a wide variety, comfort and convenience of shopping, its service has also proved quite fast and efficient. The overall experience of shopping from jabong.com proved to be excellent, and actually flattering. No wonder I am already looking forward to my next purchase there.